Effective Date: 1 January 2025
At RealEase ("we," "our," "us"), we strive to ensure a smooth experience for our users. This policy outlines the terms for cancellations and refunds for our services. By using RealEase, you agree to the terms of this policy.
User-Initiated Cancellations: - You may cancel your subscription at any time through your account settings on the WebApp. - Cancellation will take effect at the end of your current billing cycle. No further charges will be made after cancellation. RealEase-Initiated Cancellations: - We reserve the right to cancel your subscription in cases of violation of our Terms and Conditions or non-payment of dues. Notice of Cancellation: - You will receive a confirmation email upon successful cancellation of your subscription.
Refund Eligibility: - Refunds are not provided for partial months or unused services during the billing period. - If you cancel your subscription within the first 7 days of a new billing cycle, you may be eligible for a prorated refund, subject to review. Refund Exceptions: - Refunds will not be issued for services already delivered or if the cancellation is due to a violation of our Terms and Conditions. Requesting a Refund: - To request a refund, contact our support team at [Insert Support Email] with your account details and reason for the request. Processing Time: - Approved refunds will be processed within 7–10 business days to the original payment method.
Services purchased during promotional periods or using discounts are non-refundable unless required by applicable law.
We may update this policy from time to time. Significant changes will be communicated via the WebApp or email. Continued use of our services constitutes acceptance of the revised policy.
For questions or concerns about cancellations or refunds, please contact us:
Email: info@realeasetech.in
Address: 1-72/3/16, Cyber Hub, Gachibowli, Hyderabad - 500084
Phone: 9830089651 & 6305352261
By using RealEase, you acknowledge that you have read, understood, and agreed to this Cancellation and Refund Policy.