Privacy Policy

Effective Date: 1 January 2025

At RealEase ("we," "our," "us"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application ("RealEase") and services. By accessing or using the WebApp, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

Contact details such as name, email address, phone number, and other identifiers provided during account registration. Payment information to facilitate subscription and billing.

b. Property and Asset Data

Documents, property records, and legal information uploaded or managed through the WebApp.

c. Usage Data

Information about how you interact with our WebApp, including IP address, device type, browser type, pages viewed, and actions taken.

d. Cookies and Similar Technologies

Data collected through cookies and other tracking technologies to enhance your user experience and analyze WebApp performance.

2. How We Use Your Information

Provide, operate, and improve our WebApp and its features.

Facilitate secure document storage, legal status tracking, and analytics services.

Communicate with you, including sending updates, support messages, and promotional content (subject to your preferences).

Ensure compliance with legal and regulatory obligations.

Prevent fraud, unauthorized access, and other security risks.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

Service Providers: Third-party vendors who assist in providing infrastructure, cloud storage, analytics, or payment processing.

Legal Compliance: When required by law, regulation, or legal process (e.g., court orders, subpoenas).

Business Transfers: If RealEase undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Your Privacy Rights

Access and Update: Review and update your personal information.

Data Portability: Request a copy of your data in a structured format.

Delete Data: Request deletion of your information, subject to legal retention requirements.

Marketing Preferences: Opt-out of marketing communications via the unsubscribe link or contacting us directly.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When no longer needed, data will be securely deleted or anonymized.

6. Data Security

We employ robust technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Despite these precautions, no system is entirely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies to:

Remember your preferences and enhance your experience.

Monitor WebApp performance and usage.

You can manage cookie preferences through your browser settings. Some features may not function properly without cookies.

8. Children’s Privacy

The WebApp is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with data, please contact us to remove it.

9. Third-Party Links

Our WebApp may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the WebApp constitutes acceptance of the revised policy.

11. Limitations of Liability

RealEase shall not be held liable for any indirect, incidental, or consequential damages resulting from unauthorized access to your data caused by circumstances beyond our reasonable control, including cyberattacks or user negligence.

12. Contact Us

Email: info@realeasetech.in

Address: 1-72/3/16, Cyber Hub, Gachibowli, Hyderabad - 500084

Phone: 9830089651 & 6305352261

By using RealEase, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.